Application form
COMMERCIAL CONDITIONS
The website is a site operated by SERVICIO FERROVIARIO TURSTICO TREN A LAS NUBES SOCIEDAD DEL ESTADO (Railway Tourist Service Train to the Cloud State Society), hereinafter THE COMPANY, through which users of the site (hereinafter USERS) can access various information about travel and tourism. For the use of THE WEBSITE by the USER, the USER expressly accepts the full and unreserved adherence to each and every one of the General Conditions published at the precise time when the USER accesses the WEBSITE. Therefore, the USER must carefully read the General Conditions in each of the occasions in which he intends to use THE WEBSITE since the same ones could have undergone modifications since the last time the USER accessed.
The USER declares that he/she is of legal age and has the legal capacity to purchase the services offered by THE COMPANY through THE WEBSITE.
THIRD PARTIES HIRING SERVICES
Companies or Tourism Agencies of third parties outside THE COMPANY, they supply content and select and publish products and services owned by them to the USERS who visit THE WEBSITE in their own name and on their own behalf. THE COMPANY is not responsible for these products, which are governed by specific contractual conditions, agreed and scheduled between the USERS and their own supplier.
USE OF THE WEBSITE
USERS will use the WEBSITE only and exclusively for private use. They must not copy, reproduce, transmit nor distribute in any way the content of the WEBSITE or the services that can be obtained through it without the written permission of THE COMPANY. USERS and, in general, those people who intend to establish a link between any website and any of the web pages of the WEBSITE (hereinafter, the LINK) must not establish LINKS to web pages of the WEBSITE where the logo or any element identifying the COMPANY as the owner of the WEBSITE does not appear or where the advertising bar of the WEBSITE does not appear. In addition, the WEBSITE must not be included as part of another website without the express permission of THE COMPANY.
CANCELLATION CONDITIONS AND POLICIES / REFUND / DATE CHANGE
Penalty is calculated on the total price of the ticket and the fare in force at the time of requesting the change:
| Days before departure |
60 or more |
59 at 30 |
29 at 8 |
7 at 2 |
| Cancellation |
10% penalty |
30% penalty |
50% penalty |
90% penalty |
| Change of date |
20% penalty |
40% penalty |
60% penalty |
80% penalty |
| Change of name |
30% penalty |
40% penalty |
50% penalty |
70% penalty |
| Change of product (ST to BTB) |
Fare Difference |
10% penalty + Fare Difference |
10% penalty + Fare Difference |
20% penalty + Fare Difference |
| Change of product (BTB to ST) |
10% penalty |
20% penalty |
20% penalty |
20% penalty |
Note: one day before the trip, date changes nor change name, nor cancellations are allowed.
INFORMATION CONTAINED ON THE WEBSITE
The information contained in the WEBSITE is offered for the convenience of the USERS, however, it may contain inaccuracies, unintentional typing errors or any type of error. THE COMPANY does not guarantee the accuracy or reliability of the information contained in the WEBSITE.
DATA PROTECTION
The personal data provided by the USERS for the use of the WEBSITE are governed by Law Number 25.326 of Protection of Personal Data of the Argentine Nation.
INTELLECTUAL PROPERTY
All the contents of the WEBSITE are the property of THE COMPANY or its content providers and are protected and recognized nationally and internationally. Its reproduction, use or distribution in any way is not permitted, except as expressly permitted by THE COMPANY.
LINKS TO OTHER WEBSITES
Within the WEBSITE there may be links to other websites over which THE COMPANY has no control and for which THE COMPANY is not responsible. THE COMPANY does not sponsor or guarantee any of these third-party websites, which have been included for the convenience of the USERS.
INTERPRETATION OF THESE CONDITIONS
Unless it might be expressed otherwise, these conditions shall be subject to Argentine law. The ordinary courts of the Province of Salta shall be competent to hear any dispute arising from the conditions, expressly renouncing any jurisdiction other than on grounds of nationality, residence or place of business may correspond to the USER.
Form:
TREN A LAS NUBES SFTSE
Ameghino N° 660
Central Train Station
City of Salta - Argentina
Postal Code: A4400CRL
0800 888 NUBE (6823)
ventas@trenalasnubes.com.ar
TREN A LAS NUBES ® - Copyright 2021 | All rights reserved
Tourist Railway Service Sociedad del Estado - Province of Salta AR
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Atención Lunes a Viernes de 8 a 20 hs y Sábados de 9 a 15 hs.